KIPP Dallas-Fort Worth Public Schools

Dallas, TX

Type: Leadership & Support Staff
Full Time/Part Time: Full-Time
Start Date: 2020-21 School Year

Organization: KIPP Dallas-Fort Worth Public Schools
Preferred Locations:


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Receptionist - High School (Bilingual)

KIPP Dallas-Fort Worth Public Schools

Dallas, TX

Type: Leadership & Support Staff
Full Time/Part Time: Full-Time
Start Date: 2020-21 School Year

Organization: KIPP Dallas-Fort Worth Public Schools
Preferred Locations:


Position Reports To: AP of Operations

KIPP Texas Public Schools is a statewide network of 52 public charter schools across Austin, Dallas/Fort Worth, Houston, and San Antonio educating over 27,700 students, covering a geographic footprint of over 400 square miles, and are among the 50 largest school districts in the state.
KIPP Texas Public Schools is part of the national KIPP network of free, open-enrollment, college-preparatory public schools with a track record of preparing students in underserved communities for success in college and in life. There are currently 224 KIPP schools in 29 regions of the United States serving nearly 100,000 students

At KIPP Texas - DFW, there are no shortcuts: outstanding educators, more time in school, a rigorous college-preparatory curriculum, and a strong culture of achievement and support help our students make significant academic gains and continue to excel in high school and college. Approximately 90 percent of our students are considered economically disadvantaged and most students come from neighborhoods where less than five percent of residents graduate from college. At a time when many have given up on public education – and the future of inner-city children – KIPP schools are raising expectations. Our students are outperforming their peers and advancing toward college because we set high standards, inspire achievement, and instill confidence.

The receptionist is critical to the successful and efficient running of KIPP Texas Dallas-Fort Worth schools.  The receptionist supports the Assistant Principal of Operations or Campus Operations Manager’s vision. The receptionist will assist with implementation and maintenance of clear operational systems and a supportive school environment that allows the school leadership team to focus on instruction and teachers to focus on scholars and families. 

This individual must be willing to get his/her hands dirty and relish the challenge of finding ways to work smarter and more cost-efficiently.  The receptionist will work in coordination with the AP of Operations in addition to working closely and collaboratively with school leadership, teachers and the KIPP Texas DFW school support center team.

The receptionist serves as the embodiment of KIPP Texas DFW values and is the first person that visitors encounter.  As such, the receptionist will exhibit a calm and patient demeanor demonstrated by a customer- service orientation, and communicate the story of KIPP Texas DFW  Along with these traits, the receptionist will also manage up by attending meetings with the Assistant Principal of Operations, with key questions, updates and items that require joint problem solving.  Lastly, like all KIPP Texas DFW members, the receptionist will exemplify the KIPP Credo at all times—when a teammate needs help, they give it.

Scholar Records
  • Tracks and reports scholar attendance (this includes notifying families of excessive absences
  or lateness pursuant with school attendance policy. This system must also include tracking 
              students who may be truant.
  • Ensures that the SIS system scholar/family data is up to date, which includes any initial data       
  entry as well as maintaining current records or medical notes.
  • Maintain up to date scholar records (lunch forms, immunizations, health screenings,
  emergency contact information); file paperwork as needed.
  • Record voice messages for the school.

  • Creates and distributes weekly automated school broadcasts (or as needed at the discretion          
  of school leadership).
  • Coordinates, compiles, and distributes parent letters. 
  • Translates parent communication, both written and verbal
  • Maintains repository of parent communication.
  • Assists with verbal translation as needed
  • Sort/deliver mail, open when appropriate.
  • Answers phones; ensures that all voicemails and/or missed calls are returned within 24 hours.
  • Tracks phone and mail correspondence and disseminates messages to the appropriate parties
  • Interface with all scholars and families on throughout the school day.
  • Maintains electronic school calendars—has visibility of school events/meetings and after
  school activities.
  • Maintains school Outlook calendar by ensuring visibility, scheduling events and posting room
  calendars where necessary
  • Greets visitors and responds to in person inquiries. Must maintain a high level of customer
  service skills with parents, staff, KIPPsters and administrators.
  • May have to assist with arrival or dismissal duties as needed and stated by the Assistant Principal of Operations.
  • Maintain a public attendance board so that the attendance status is clearly communicated to all KIPPsters.

Main Office, Reconciliation reports & Equipment
  • Ensures that the front office space is organized and clean
  • Maintains system to organize supplies, deliveries and important documents needed to        
  support the front office.
  • Supports the AP of Operations with ordering supplies and completing reconciliation reports       
   for all purchases.

Medical Support
  • Maintains log of scholar medical responses in absence of the clinic coordinator
  • Dispense medication as required/needed to scholar in absence of the clinic coordinator
  • Coordinate with families to develop and maintain scholar medicine log in absence of the clinic
  • Call parents if injured/sick scholar need to be picked up
  • First Aid/CPR certified
Student and parent activities and recruitment
  • Assist with current student and parent events that may involve planning and executing events. Some hours may involve after work hours or on the weekends.
  • Assist with planning, execution and attend internal or external events for the purpose of recruitment of new to KIPP families. Some hours may involve after work hours or on the weekends. You must be flexible to work during the evenings and weekends.

Staff Culture/Joy Factor
  • Helps with staff appreciation/joy factor from ordering food for Professional Development
  meetings, cakes for birthdays, and other events as needed, etc.

Skills & Qualifications
  • Bilingual (Spanish) required
  • High School Diploma required
  • Experience goal-setting, providing meaningful feedback and setting professional development
  • Multi-faceted, multi-skilled, resourceful and willing to do whatever it takes to help our school reach a level of academic excellence
  • High level of detail orientation and sound excellent organizational skills
  • Strong communication, feedback and facilitation skills
  • Strong interest and willingness to serve in a strategic operations leadership role on behalf of
  • the KIPP school
  • Be available for events, activities or functions outside of school hours, including evenings and     
  • Maintain an appropriate, professional relationship with scholars, parents and staff.

Salary for this position is competitive and depends on prior experience. In addition, a comprehensive benefits package is included.

Physical Demands
The physical demands characteristics described here are representative of those that must be met by the employee to successfully perform the essential functions of this job.
  • Long periods of standing and sitting and have the ability to lift items up to 25 lbs. is required.
  There will be continued use of hands, wrist and arm movements.
  • Requires normal/corrected vision and hearing.
  • Position will require some travel mainly for recruitment purposes.
  • Periodic participation in activities to support the KIPP team/mission (such as assembling
  lunches or rearranging lightweight furniture) is required.

Work Environment / Recruitment efforts
The work environment characteristics described here are representative of those that must be met by the employee to successfully perform the essential functions of this job.
  • Position will have periods of extended work week hours, which is required to support both the ongoing development of the school and the delivery of high quality education for all students.
  • This position will require the ability to talk to new families in order to convert them to KIPP. You must be willing to recruit within the community and outside of the community where your school is housed. These hours may extend outside of the normal work hours and may include some weekends.

General Sign-Off
The employee is expected to adhere to all company policies.  Duties may be changed at the discretion of KIPP Texas Dallas-Fort Worth School at any time.

Statement of Non-Discrimination
KIPP Texas Dallas-Fort Worth is committed to a policy of equal treatment for all individuals applying for employment. KIPP Dallas-Fort Worth does not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin.